Rings- We use standard US ring sizing but can help you confirm the right size in any other measuring scale (UK, Australian, European). You can also provide us with the inside diameter of a current ring in millimeters, and we will convert it to US size. When estimating a correct ring size, it is best to consult with your local jeweler. If this is not feasible, try findmyringsize.com to use a manual ring sizing guide to help figure out your size. *Please note this is only a guide therefore, we cannot be responsible for incorrect ring size determination.

All of our pieces are made to order. Solid gold pieces take 2 - 3 weeks to finish. Production time depends on the number of stones in stock; in the case of a custom design, it is a bit longer.

In case you need to receive your order by a specific date, please contact us beforehand.. We will do our best to answer your needs as much as possible.

Will I have to pay customs or import duties? Customs fees and import duties vary depending on your country's regulations. These charges are not included in the price of the jewelry or shipping fees and are the responsibility of the buyer. Please check with your local customs office to determine what additional costs may apply before making your purchase.

Do you ship internationally? Yes, we offer worldwide shipping. Delivery times may vary depending on your location and local postal services. Please note that international shipments may be subject to customs processing, which can add to the delivery time.

Do you offer repair services? Yes, we offer repair services for any items purchased from us. If your jewelry needs repair, please contact us with the details, and we will guide you through the process. However, please note that repairs done by third parties will void the warranty.

What is your return or exchange policy? Since all of our jewelry is handmade, we do not offer returns. However, we do offer the possibility of exchanging your item for another piece. If you would like to request an exchange, please contact us within 14 days of receiving your item.

Each item comes in a high-quality presentation box that can be used as a perfect box to keep your jewelry while you're not wearing it. There is an option to get the jewerly box in an organic material (for example, mycelium packages), please contact us for more details. If you would like us to include a gift note in the parcel, please leave us a message with your order about the content of the note.

Gold & Sterling Silver Jewelry Do not wear your jewelry in the shower. Also, remove them when swimming. The chlorine in tap and pool water can discolor your jewelry. Do not do any housework with your jewelry on, as bleach and other chemicals used in household cleaners can damage it. Keep in mind that gold is a soft metal and scratches easily. Therefore, you should not wear your gold rings during activities that may expose them to the risk of hits or blows. Store your gold rings separately from other jewelry as most other metals can scratch gold easily. Gold Plated Jewelry Gold plated items, especially rings, naturally wear over time due to frequent contact with the skin. To extend their life, avoid exposure to water, sweat, and lotions. Store separately and clean gently with a soft cloth. While some fading is inevitable, proper care will help maintain the shine.

Gold rings without gemstones can be cleaned effectively with only water and soap. If your gold ring has gemstones, it is not recommended to soak it in water. Although some durable stones such as diamonds are not easy to damage, there are a lot of gems that should not be soaked in water for a long time (for example, emeralds): 1. Prepare a solution of lukewarm water and mild dish soap. 2. Take a soft cloth, dip it in the solution to dampen it, clean the gemstones and the metal parts of your gold ring. Be gentle when rubbing the stones so as not to damage them. 3. After your jewelry has been cleaned, wipe the soap residue off your rings with a soft cloth that has been dampened with water only. 4. Wipe the clean pieces dry

How to activate the sticklight? To activate the sticklight, follow these simple steps for an enchanting glow experience: Begin by retrieving the 40 mm long sticklight, elegantly emitting a mesmerizing green light. Hold it firmly and break the sticklight gently to release the illuminating magic within. Give it a vigorous shake up and down, allowing the glow liquid to disperse and illuminate the surroundings. Locate the designated top hole on the necklace chain and carefully insert the sticklight, guiding it all the way down to the designated cup. Once securely in place, the sticklight will work its luminous charm for approximately 24 hours, casting a captivating glow around you. For continuous radiance, it is recommended to gently shake the necklace while the sticklight remains inside (after 12 hours), redistributing the glow liquid to extend its brilliance. When the glow diminishes, simply remove the sticklight easily and replace it with another to relish in the enchantment once more. It's important to note that the sticklight is designed for one-time use only, so kindly ensure its appropriate recycling to honor sustainable practices.

When handling stick lights, especially ones of smaller size, it is essential to prioritize safety. Here are some important safety instructions to follow: 1. Handle with care: Exercise caution when handling stick lights, as they may contain fragile components. Avoid applying excessive force or exerting pressure that could cause breakage or leakage. 2. Adult supervision: Ensure that children are always supervised by adults while handling stick lights. These small objects can be a choking hazard, and adult guidance is necessary to prevent accidents. 3. Avoid direct contact with skin and eyes: Stick lights contain chemicals that may cause skin irritation or discomfort. It is advisable to avoid direct contact with the liquid inside the sticklight. In case of accidental contact, rinse the affected area with water and seek medical advice if necessary. If the liquid comes into contact with eyes, flush them with water and seek immediate medical attention. 4. Proper disposal: Stick lights are typically single-use items. Once their glow has faded or they are no longer operational, it is important to dispose of them properly. Check local regulations for guidance on appropriate disposal methods. This ensures the safety of the environment and minimizes any potential hazards. 5. Store in a cool, dry place: Stick lights should be stored in a cool and dry location away from direct sunlight or extreme temperatures. This helps preserve their functionality and ensures they remain safe for use when needed. By adhering to these safety instructions, you can enjoy the enchantment of stick lights while maintaining a secure and responsible experience.

We offer a 180-day warranty on each piece of jewelry in our shop. We can tell you from our experience that we are helping our customers even beyond those 180 days. When you buy jewelry from us, you can be sure that someone will always be glad to assist you. Customer service is something that is very important for us. Please note that maintenance, repair, sizing or other service performed by someone other than us will void your Manufacturer's Warranty.